Frequently asked questions
Do I have to buy tickets online?
Yes - tickets must be purchased online for a specific date & time slot, in order for us to ensure the ability to maintain physical distancing. Tickets are limited for each slot. Click here to buy tickets.
What methods of payment do you accept?
The online store accepts credit and some debit cards.
What does admission to Acres of Terror include?
Your admission to Acres of Terror includes a guided visit to our four main attractions: The Spooky Wagon Ride, House of Terror, Fog Maze and Spooky Village.
Can I bring my kids to the night session of Acres of Terror?
While young children are not recommended to come to the nighttime session of Acres of Terror, it is up to your discretion to decide if your child can handle the night time scares. A general recommendation is 8 years and up for the night time. Young children are better suited to come during our afternoon sessions of Acres of Terror where everything is toned down and less scary for kids.
Where do I go with my online tickets?
Can I get a refund for unused tickets?
Tickets are non-refundable and only valid for the date and time-slot indicated.
Do you have any food available?
Yes! We have a cantine which you can visit before your experience to Acres of Terror begins or while you are waiting to enter. The cantine serves hot beverages, snacks, hot dogs, etc.
We also have a chip-truck which you will be able to visit near the end of your visit to Acres of Terror. We also have the Orchard store, which has fresh fudge, cider, and other goodies that you can pass through on the way out.
Is Acres of Terror running this year?
Yes! Acres of Terror is running this year, but with many changes to ensure the safety of our staff, guests, and compliance with rules from the Eastern Ontario Health Unit.
Is this event COVID-19 safe?
We are taking all possible precautions to ensure the health and safety of our guests and staff during this pandemic. We are fully following all recommendations from the Eastern Ontario Health Unit (EOHU) and have implemented enhanced protocols to ensure your safety. Learn more here >
Can I switch my tickets to a different date/time?
No, we cannot switch the date or time of your tickets. Please be certain to choose the correct date and time before purchasing the tickets.