Frequently asked questions

Do I have to buy tickets online?

Yes - tickets must be purchased online for a specific date & time slot, in order for us to ensure the ability to maintain capacity limits. Tickets are limited for each slot. Click here to buy tickets.

What methods of payment do you accept?

The online store accepts credit and some debit cards. Our Orchard store accepts cash, credit and debit. We encourage the use of tap on your card to limit contact. This is where you can purchase our famous fudge, cider, apples, and other goodies! The chip truck and canteen are CASH-ONLY. They close at 9:45PM.

What does admission to Acres of Terror include?

Your admission to Acres of Terror includes a guided visit to our four main attractions: The Spooky Wagon Ride, House of Terror, Fog Maze and Spooky Village.

Can I bring my kids to the night session of Acres of Terror?

While young children are not recommended to come to the nighttime session of Acres of Terror, it is up to your discretion to decide if your child can handle the night time scares. A general recommendation is 8 years and up for the night time. Young children are better suited to come during our afternoon sessions of Acres of Terror where everything is toned down and less scary for kids. Kids 3 and under are FREE for the afternoon sessions of Acres of Terror. Kids 3 and under are NOT recommended to come to the night time and not free at night.

Where do I go with my online tickets?

Please arrive at least 15 minutes prior to your time slot start time. Bring your online tickets to the CANTINE building near the back of the parking lot, where one of our staff will scan your tickets to check you in. Your online tickets can be printed or presented on your phone.

Can I get a refund for unused tickets?

Tickets are non-refundable and only valid for the date and time-slot indicated.

Do you have any food available?

** CHIP TRUCK UNAVAIALBLE UNTIL FURTHER NOTICE Yes! We have a cantine which you can visit before your experience to Acres of Terror begins or while you are waiting to enter. The cantine serves hot beverages, snacks, hot dogs, etc.
We also have a chip-truck which you will be able to visit near the end of your visit to Acres of Terror. We also have the Orchard store, which has fresh fudge, cider, and other goodies that you can pass through on the way out. The cantine and chip-truck are CASH-ONLY and close at 9:45PM.

Is Acres of Terror running this year?

Yes! Acres of Terror is running this year, but with many changes to ensure the safety of our staff, guests, and compliance with rules from the Eastern Ontario Health Unit. Acres of Terror will be a limited ticketed experience. All tickets must be purchased and pre-booked online for a specific date and time slot. Buy tickets here >

Is this event COVID-19 safe?

We are taking all possible precautions to ensure the health and safety of our guests and staff during this pandemic. We are fully following all recommendations from the Eastern Ontario Health Unit (EOHU) and have implemented enhanced protocols to ensure your safety, including requiring staff & guests to be fully vaccined* prior to entering the event. Learn more here > All tickets must be pre-booked online for a specific date and time slot, so we can ensure the ability to maintain social distance. A limited number of tickets will be available per 15 minute time slot. Your visit to Acres of Terror will be guided by a witch or warlock to all attractions to ensure a one-way route is followed and minimal crossing of other groups. Enhanced cleaning protocols are in place, and sanitizing stations can be found throughout the grounds. Masks are required for all indoor attractions.

Can I switch my tickets to a different date/time?

Yes you can! Ticket dates can be modified for a different date or time prior to the day of your event. No changes can be made the day of the event. To change your tickets, click on the link in your email to access your account or visit

Are vaccines required to attend the event?

This year, all guests & staff who are eligible for a vaccine must be fully vaccinated* to attend Acres of Terror. *This means having received your second dose of a Health Canada approved vaccine 14 days prior to attending the event. Proof of vaccination will need to be provided along with photo identification when checking-in to the event. Children under 12 are not eligible and therefore do not need to provide proof of vaccination, but still need to wear a mask. For the full description, please read our COVID-19 protocols here.

Are dogs allowed on site?

Unfortunately, we are not able to allow dogs onto the property, with the exception of service animals.

Acres of terrror - Cannamore Orchard457.